The background
A government agency in charge of providing consular services contacted us to enhance its website. The website serves as a vital digital hub for both the community and those seeking information about diplomatic initiatives, consular services, and cultural engagements.
It is a critical tool for fostering communication, providing timely updates, and facilitating various administrative processes. Maintaining the stability and security of this website is paramount to ensure uninterrupted access to essential services and information, continuous protection of sensitive data, and maintain the brand reputation of this government agency.
The challenge
A government agency based in the U.S. needed to strengthen its consular website, a virtual hub for:
- Diplomatic communication
- Business and traveller information
- Consultar services for citizens abroad.
The site, built on WordPress, required better performance, security, and scalability to meet rising expectations.
The solution
Dura Digital deployed its Nearshore + Onshore Teams to modernize the website through a staged approach:
Testing Environment
Installed a local WordPress instance to test updates and troubleshoot issues without affecting the live site.
Optimization
Streamlined plugins, removed redundancies, and ensured compatibility across themes, PHP, and WordPress core.
Deployment
Implemented updates in a controlled maintenance window to avoid disruption.
Ongoing Monitoring
Post-deployment supervision to ensure stability and responsiveness.
The results
This project showcased our Nearshore + Onshore Collaboration model in action—with a WordPress developer based in Uruguay working in sync with a U.S.-based technical lead to ensure agile delivery and real-time coordination.
Improved performance
Faster load times through lean plugin architecture.
Stronger security
Proactive updates and enhanced access control.
Reliable support
24/7 coverage with distributed LATAM + North America teams.site closely to ensure all functionalities were working smoothly.
Future-ready infrastructure
Scalable foundation to evolve with the agency’s needs.
Services provided
- Web development
- Technical support
- WordPress Optimization
With Dura Digital's dual-shore services and borderless talent, we helped this government agency optimize their digital infrastructure and boost security.
Now it's your turn.
Click here to learn more about our dual-shore services and download the free guide to adopt the dual-shore model and drive growth for your business.