Optimizing digital infrastructure for a government agency

Case study
Optimizing digital infrastructure for a government agency
Engineering

The background

A government agency in charge of providing consular services contacted us to enhance its website. The website serves as a vital digital hub for both the community and those seeking information about diplomatic initiatives, consular services, and cultural engagements.

It is a critical tool for fostering communication, providing timely updates, and facilitating various administrative processes. Maintaining the stability and security of this website is paramount to ensure uninterrupted access to essential services and information, continuous protection of  sensitive data, and maintain the brand reputation of this government agency.

The challenge

A government agency in the United States sought to enhance its web presence to better serve its community, including citizens, companies interested in doing business in the country, and travelers interested in visiting. Their website is hosted on WordPress, an open-source platform with an extensive plugin and theme repository and flexible web infrastructure.

To fully leverage the advantages of WordPress, Dura Digital identified several opportunities to strengthen the website’s stability and security and to optimize its digital infrastructure, including:

  • Streamlining administrative accounts to enhance security.
  • Designing & implementing a more robust backup strategy.
  • Managing a wide array of plugins to ensure compatibility and high performance.
  • Keeping the WordPress core, plugins and themes up-to-date along with PHP updates.

The solution

Leveraging Dura Digital’s Engineering studio, Dura Digital focused on enhancing the existing framework by implementing a structured plan to optimize the website infrastructure.This effort included the following development stages:

Setting up a local WordPress testing environment

Dura Digital installed a local WordPress instance to test updates and troubleshoot issues without affecting the live site, following best development practices and maintaining the site's availability to users.

Optimizing the website inside the testing environment

Dura Digital streamlined the number of plugins and ensured that the remaining ones were updated and compatible with each other and the WordPress core.

All necessary updates were performed in a controlled environment, ensuring no disruption to the live site nor its users.

Making changes to the live website

After successful testing, Dura Digital implemented the updates on the live site during a scheduled maintenance window to minimize user impact. Post-deployment, the Dura Digital monitored the site closely to ensure all functionalities were working smoothly.

The results

Dura Digital’s efforts led to significant improvements in the site’s performance, security, and reliability. By optimizing plugin management and ensuring all components were up-to-date, the site’s performance and stability were greatly enhanced. Implementing security best practices and performing regular updates reduced vulnerabilities, ensuring the site is better protected against potential threats. The government agency can now work on the website confidently, knowing that any changes can be quickly implemented without impacting visitors, making the site a trusted source of up-to-date and secure information.

The successful implementation of these solutions has provided a stable and secure digital presence, ensuring they can continue to serve their community effectively.

Services provided

  • Web development
  • Technical support

With Dura Digital's dual-shore services and borderless talent, we helped this government agency optimize their digital infrastructure and boost security.

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